Q&A: SchoolMessenger CustomApp Deep Link

[#1]

Summary

SchoolMessenger CustomApp now supports app-to-app deep linking, which allows  any of our customers’ branded apps to open any other app (as long as that other app supports deep linking and it is added to the CustomApp deep link library).

This resources includes information relevant to the new deep linking functionality.

Question

What is App Deep Link?

Answer

App deep linking is the ability to open a mobile app from another app, such as opening the Facebook Messenger app from within the Facebook app. In order for deep linking to work, both the initiating app (your branded CustomApp, in this case) and the target app that is to be opened need to support deep linking.

Question

What apps can CustomApp deep link to?

Answer

We have the capability to support deep linking to any app, as long as that app allows us to deep link to it, and we have added their deep link details to our library. Not all apps support deep linking, and without their development team sharing their deep link details with us, we cannot link to an app.

The CustomApp deep link library contains all apps that support deep linking and have provided us their deep link details. When we first launched this feature, all major social media platforms were added to this library:

• Facebook
• Twitter
• YouTube
• Snapchat
• Instagram
• Vimeo
• SchoolMessenger app
• TylerSIS
• MySchoolBucks
• P3 Tips
• SaySomething
• Versatrans MyStop

We are working with industry partners on adding additional relevant apps to our deep link library.

Question

How do I add a deep link to my CustomApp?

Answer

If you are an existing CustomApp client, you can reach our Support team at support@schoolmessenger.com and request a specific app be added to your district-branded app.

Note: The support team is only able to add apps that are already in our deep link library.

Question

How do I add an app to the deep link library?

Answer

In order to get an app added, our Product Development team requires the target app’s deep link details. If you are an existing CustomApp client, you may email our product team at feedback@schoolmessenger.com and request that we reach out to the target app’s development team. We will work with them to add their app to our deep link library.

Alternatively, you can reach out to the desired app provider and ask if they support deep linking. If they do not currently support it, we recommend submitting a feature request to their development team to enable deep link support. As an existing client, your request for deep link support could carry more weight than a request coming from our development team.

Relevant technical details (for their development team) can be found here:

• Android: https://developer.android.com/training/app-links/deep-linking.html
  
  
• iOS: https://developer.apple.com/library/content/documentation/iPhone/Conceptual/iPhoneOSProgrammingGuide... 

Question

What information does CustomApp need in order to add an app to the deep link library?

Answer

If the target app does support deep linking, they will need to share with us the following information:

• Android store package name
• Android target app URL scheme
• Apple ID
• iOS target app URL scheme

Question

Can we link to a specific screen within the target app?

Answer

Yes. If the target app supports custom deep link paths, we can set up a specific app URL to go to a direct app screen. For example, Facebook supports linking to a specific Facebook page within their app and YouTube allows us to link to a specific channel or video.

For further information, please refer to the SchoolMessenger resource on PowerSchool Help.

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[#2]

Summary

SchoolMessenger CustomApp now supports app-to-app deep linking, which allows  any of our customers’ branded apps to open any other app (as long as that other app supports deep linking and it is added to the CustomApp deep link library).

This resources includes information relevant to the new deep linking functionality.

Question

What is App Deep Link?

Answer

App deep linking is the ability to open a mobile app from another app, such as opening the Facebook Messenger app from within the Facebook app. In order for deep linking to work, both the initiating app (your branded CustomApp, in this case) and the target app that is to be opened need to support deep linking.

Question

What apps can CustomApp deep link to?

Answer

We have the capability to support deep linking to any app, as long as that app allows us to deep link to it, and we have added their deep link details to our library. Not all apps support deep linking, and without their development team sharing their deep link details with us, we cannot link to an app.

The CustomApp deep link library contains all apps that support deep linking and have provided us their deep link details. When we first launched this feature, all major social media platforms were added to this library:

• Facebook
• Twitter
• YouTube
• Snapchat
• Instagram
• Vimeo
• SchoolMessenger app
• TylerSIS
• MySchoolBucks
• P3 Tips
• SaySomething
• Versatrans MyStop

We are working with industry partners on adding additional relevant apps to our deep link library.

Question

How do I add a deep link to my CustomApp?

Answer

If you are an existing CustomApp client, you can reach our Support team at support@schoolmessenger.com and request a specific app be added to your district-branded app.

Note: The support team is only able to add apps that are already in our deep link library.

Question

How do I add an app to the deep link library?

Answer

In order to get an app added, our Product Development team requires the target app’s deep link details. If you are an existing CustomApp client, you may email our product team at feedback@schoolmessenger.com and request that we reach out to the target app’s development team. We will work with them to add their app to our deep link library.

Alternatively, you can reach out to the desired app provider and ask if they support deep linking. If they do not currently support it, we recommend submitting a feature request to their development team to enable deep link support. As an existing client, your request for deep link support could carry more weight than a request coming from our development team.

Relevant technical details (for their development team) can be found here:

• Android: https://developer.android.com/training/app-links/deep-linking.html
  
  
• iOS: https://developer.apple.com/library/content/documentation/iPhone/Conceptual/iPhoneOSProgrammingGuide... 

Question

What information does CustomApp need in order to add an app to the deep link library?

Answer

If the target app does support deep linking, they will need to share with us the following information:

• Android store package name
• Android target app URL scheme
• Apple ID
• iOS target app URL scheme

Question

Can we link to a specific screen within the target app?

Answer

Yes. If the target app supports custom deep link paths, we can set up a specific app URL to go to a direct app screen. For example, Facebook supports linking to a specific Facebook page within their app and YouTube allows us to link to a specific channel or video.

For further information, please refer to the SchoolMessenger resource on PowerSchool Help.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.

[#3]

Summary

SchoolMessenger CustomApp now supports app-to-app deep linking, which allows  any of our customers’ branded apps to open any other app (as long as that other app supports deep linking and it is added to the CustomApp deep link library).

This resources includes information relevant to the new deep linking functionality.

Question

What is App Deep Link?

Answer

App deep linking is the ability to open a mobile app from another app, such as opening the Facebook Messenger app from within the Facebook app. In order for deep linking to work, both the initiating app (your branded CustomApp, in this case) and the target app that is to be opened need to support deep linking.

Question

What apps can CustomApp deep link to?

Answer

We have the capability to support deep linking to any app, as long as that app allows us to deep link to it, and we have added their deep link details to our library. Not all apps support deep linking, and without their development team sharing their deep link details with us, we cannot link to an app.

The CustomApp deep link library contains all apps that support deep linking and have provided us their deep link details. When we first launched this feature, all major social media platforms were added to this library:

• Facebook
• Twitter
• YouTube
• Snapchat
• Instagram
• Vimeo
• SchoolMessenger app
• TylerSIS
• MySchoolBucks
• P3 Tips
• SaySomething
• Versatrans MyStop

We are working with industry partners on adding additional relevant apps to our deep link library.

Question

How do I add a deep link to my CustomApp?

Answer

If you are an existing CustomApp client, you can reach our Support team at support@schoolmessenger.com and request a specific app be added to your district-branded app.

Note: The support team is only able to add apps that are already in our deep link library.

Question

How do I add an app to the deep link library?

Answer

In order to get an app added, our Product Development team requires the target app’s deep link details. If you are an existing CustomApp client, you may email our product team at feedback@schoolmessenger.com and request that we reach out to the target app’s development team. We will work with them to add their app to our deep link library.

Alternatively, you can reach out to the desired app provider and ask if they support deep linking. If they do not currently support it, we recommend submitting a feature request to their development team to enable deep link support. As an existing client, your request for deep link support could carry more weight than a request coming from our development team.

Relevant technical details (for their development team) can be found here:

• Android: https://developer.android.com/training/app-links/deep-linking.html
  
  
• iOS: https://developer.apple.com/library/content/documentation/iPhone/Conceptual/iPhoneOSProgrammingGuide... 

Question

What information does CustomApp need in order to add an app to the deep link library?

Answer

If the target app does support deep linking, they will need to share with us the following information:

• Android store package name
• Android target app URL scheme
• Apple ID
• iOS target app URL scheme

Question

Can we link to a specific screen within the target app?

Answer

Yes. If the target app supports custom deep link paths, we can set up a specific app URL to go to a direct app screen. For example, Facebook supports linking to a specific Facebook page within their app and YouTube allows us to link to a specific channel or video.

For further information, please refer to the SchoolMessenger resource on PowerSchool Help.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.