Help

Troubleshoot: Viewing an Online Decision

Issue

I want to access my student’s online decision, but I don’t know how.

 

Audience

  • Are you having issues accessing your student’s Online Decision?
  • Did you submit an application for your student using an Enrollment form?

 

Resolution

  • Check your email from the school.  They will often send your notification before the Decision is available.  Confirm in the message that the school district has communicated that the decision is available and ready for viewing.
  • If you log into your Enrollment account and do not see a decision, you may need to click the link in the email sent by the school district. This can perform a step that “connects” the decision with your account.  Clicking this link may be needed to view the Online Decision.

Note:  Only the school district can communicate information about your student’s Online Decision.

 

Still Not Working?

  • If you would like to know the timeline for Online Decisions, contact the school district you are applying to.  They have the most up to date information about their own processes.
  • If you did not use or create an Enrollment account when you submitted your application, you will NOT be able to view an Online Decision. Please contact the school district you are applying to for the next steps.

For additional support, please connect with us via Live Assist or send us an email through Support Case Chat

 

 

 

Was this Article Helpful?
  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

Issue

I want to access my student’s online decision, but I don’t know how.

 

Audience

  • Are you having issues accessing your student’s Online Decision?
  • Did you submit an application for your student using an Enrollment form?

 

Resolution

  • Check your email from the school.  They will often send your notification before the Decision is available.  Confirm in the message that the school district has communicated that the decision is available and ready for viewing.
  • If you log into your Enrollment account and do not see a decision, you may need to click the link in the email sent by the school district. This can perform a step that “connects” the decision with your account.  Clicking this link may be needed to view the Online Decision.

Note:  Only the school district can communicate information about your student’s Online Decision.

 

Still Not Working?

  • If you would like to know the timeline for Online Decisions, contact the school district you are applying to.  They have the most up to date information about their own processes.
  • If you did not use or create an Enrollment account when you submitted your application, you will NOT be able to view an Online Decision. Please contact the school district you are applying to for the next steps.

For additional support, please connect with us via Live Assist or send us an email through Support Case Chat

 

 

 

Was this Article Helpful?
  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

Issue

I want to access my student’s online decision, but I don’t know how.

 

Audience

  • Are you having issues accessing your student’s Online Decision?
  • Did you submit an application for your student using an Enrollment form?

 

Resolution

  • Check your email from the school.  They will often send your notification before the Decision is available.  Confirm in the message that the school district has communicated that the decision is available and ready for viewing.
  • If you log into your Enrollment account and do not see a decision, you may need to click the link in the email sent by the school district. This can perform a step that “connects” the decision with your account.  Clicking this link may be needed to view the Online Decision.

Note:  Only the school district can communicate information about your student’s Online Decision.

 

Still Not Working?

  • If you would like to know the timeline for Online Decisions, contact the school district you are applying to.  They have the most up to date information about their own processes.
  • If you did not use or create an Enrollment account when you submitted your application, you will NOT be able to view an Online Decision. Please contact the school district you are applying to for the next steps.

For additional support, please connect with us via Live Assist or send us an email through Support Case Chat

 

 

 

Was this Article Helpful?
  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.
Last reviewed:i
  01-02-2024 05:54 AM
Version history
Last update:
‎08-20-2024 04:29 AM
Updated by:
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