Troubleshoot: Requesting a Refund

[#1]

Issue

Ultimately, your school district makes all decisions regarding the payment process. If you have made a payment and would like to request a refund, you will need to contact your school district directly.

Resolution 

• The online payment process is a service for the school district, so the school district makes the decision regarding refunds. To request a refund from the school district, you will need to contact them directly. Please contact your student’s school district to request the refund.
• Our system recognizes and blocks duplicate payment attempts.  If you believe a charge has been made in error, contact the school district to determine their policy on processing refund requests.

Still Not Working?

If these steps do not help you, contact your school district’s Enrollment section for further assistance.

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[daldakeu]

To request a refund for a school district payment, contact your school district directly, as they manage all payment decisions and refund policies. For duplicate payment issues, check with the district to confirm their refund policy.

[#3]

Issue

Ultimately, your school district makes all decisions regarding the payment process. If you have made a payment and would like to request a refund, you will need to contact your school district directly.

Resolution 

• The online payment process is a service for the school district, so the school district makes the decision regarding refunds. To request a refund from the school district, you will need to contact them directly. Please contact your student’s school district to request the refund.
• Our system recognizes and blocks duplicate payment attempts.  If you believe a charge has been made in error, contact the school district to determine their policy on processing refund requests.

Still Not Working?

If these steps do not help you, contact your school district’s Enrollment section for further assistance.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.

[#4]

Issue

Ultimately, your school district makes all decisions regarding the payment process. If you have made a payment and would like to request a refund, you will need to contact your school district directly.

Resolution 

• The online payment process is a service for the school district, so the school district makes the decision regarding refunds. To request a refund from the school district, you will need to contact them directly. Please contact your student’s school district to request the refund.
• Our system recognizes and blocks duplicate payment attempts.  If you believe a charge has been made in error, contact the school district to determine their policy on processing refund requests.

Still Not Working?

If these steps do not help you, contact your school district’s Enrollment section for further assistance.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.