enrollment

mommycates89
Padawan

enrollment

I keep getting this message saying 

Unable to locate record with matching ID

Unable to locate a roster record in PowerSchool Enrollment with a matching student ID (*****)

 

1 Reply
CindyOp
Community Support Expert
Community Support Expert

Hi @mommycates89,

 

Thank you for posting in Our Community!

 

I am sorry to hear that you are receiving an error with enrollment online.

 

The error you are receiving could be that there has been a mistake in the form where the Student ID has not been linked properly within the school and PowerSchool's portal.  I recommend reaching out to your child's school as they should be in a better position to assist you with this issue.

 

If we can continue to help, please let us know!


 


Did your issue get resolved? Please remember to give Kudos and/or select Accept As Solution on helpful posts to thank the author and help others find the solution.

Cindy
PowerSchool Community Support Expert