Would you please confirm if you are receiving any error messages? Please try clearing your browser data or tried to replicate this issue on a different browser. I recommend reviewing this article for more information.
If you still face issues, it can be a background set-up issue with the PowerSchool Parent Portal link. You can reach out to your school district to report this issue as they should be able to assist you further with this. You can also connect with the Enrollment Family Support team through a live chat by clicking here.
Thank you for reaching out to the PowerSchool Community.
The article, Troubleshoot: Action Has Closed, will assist you with resolution steps.
I hope this help.