Help

Round Rock ISD - New Student Preregistration Form - Bug

chadiusvt
New Member

Round Rock ISD - New Student Preregistration Form - Bug

Hellow, trying to register a new student, who is a sibling of a previous student. On this particular form, it opens, and has a "Choose Student" drop down. It has my oldest child's name in this box, but when I click the drop down to hopefully enter a new student, the whole form crashes.  Have tried in both IE and Chrome.

 

Also, upon re-logging in, and opening the "In Progress" form, the form will not load and also crashes.  I then have to delete the form and start over, which still doesn't work.

1 Reply
AbrittyB
Senior

Hi! @chadiusvt 

 

While registering a new student, if you are facing any issue in entering the student's name from the drop-down option, I recommend reaching out to the PowerSchool Enrollment Support team, who would be happy to look into the issue. Please click here to submit a new case with the PowerSchool Enrollment Support team.

 

 

AbrittyB
PowerSchool Community Moderator
Please give Kudos to suggestions that help you!
If the answer helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!