For us to assist you further, would you please confirm if you are looking to create a Parent Portal account or Enrollment account? You can also provide us with a snapshot of the page where you're attempting to create an account without revealing any personally identifiable information (PII).
Thanks for reaching out, @SAFFIYAT ! I debugged the issue and found that my password had invalid characters. Once I fixed it, the registration went through. The site should at least throw appropriate error messages instead of just staying blank!