Can't submit registration (zipcode issue)

[DCheung]

One contact lives in the USA, and does not have a postal code. They have zipcodes. When I press on "validate address" they find the valid 5 digit zipcode along with the 4 digit specific location. So I click on "confirm address" - and then it complains that the postal code is in the incorrect format.

If I try to erase the 4 digit specific location, it complains that I didn't validate the address, so I'm going in circles unable to enter the proper address.

And because of this I can not submit the registration.

[KritiS]

Hi @DCheung

We recommend try clearing cache, or changing browser, and then starting a fresh form. In case the issue still persists, you would need to contact your school/district who should be able to assist you further.