snapcode problem

[armstrong73]

this is the message I get-

the school is unable to help.

We are sorry, but there is a problem with the snapcode. It appears that the snapcode has already been associated with a different family account. In order to access this Registration you MUST sign in as Jamie B. (jbu*****@the*****.com) .

Note: a snapcode corresponds to a specific student’s Registration . It can only be linked to a single PowerSchool Enrollment account (Email Address/Password). Once a snapcode has been linked to a specific account, those forms can only be accessed by logging in with that email address.

[KritiS]

Hi @armstrong73 

Thank you for reaching out to the community for assistance. 

Errors can occur when the snapcode has already been associated with a different family account, which means the snapcode you have entered is already linked to a different PowerSchool Registration account.  We recommend directly contacting your School district's Registration department for getting the correct snapcode.  We have a great article for your reference that might help you:  Snapcode Associated with a Different Family Account

For further reference, you may review this article as well: My Snapcode is Not Working.