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09-17-2023
08:11 PM
help to log in
Good afternoon. I am contacting the Latin American Technological Institute/Instituto Tecnológico latinoamericano (453841031) I request your support to resolve a situation: by accident we deactivated all the accounts of our Schoology platform and now we cannot access it in any way.
We request that you activate an account of one of the following administrators to enter and we activate the other administrators;
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09-26-2023
08:39 AM
We see you were working with the PowerSchool support team and they were able to restore admin access to your Admin account. You should now be able to reactivate other admin users by referring to this article: Manage-users-comprehensive-guide.
Jyotishka B.
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Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
