I sent this message through the NCDPI support desk with my NCID user login:
"I left employment with Clinton City Schools June 30, 2023 and began employment with Wake County Public Schools July 3, 2023. I have contacted Tech support with WCPSS and the finance director with CCS. WCPSS tells me I am still attached to CCS in PowerSchool. CCS tells me that once my employment ended I should have been released for the transfer to WCPSS. I am able to log into NCEDCloud and can see apps with the LEA code for CCS and WCPSS. The apps for WCPSS do not work. I need assistance with this transfer so I can access all apps in NCEDCloud."
I received this response from NCDPI:
"You will need to contact powerschool support. They are tier 1 support at this time.
PowerSchool Support will be providing technical support for your PowerSchool instance.
All PowerSchool/PowerSchool related issues should be opened with PowerSchool Support. This includes, but is not limited to, duplicate student and shared ID issues. If the PowerSchool Support Team determines that assistance is required from DPI they will open a ticket with DPI on your behalf."
As of today, most of the application's in NCEDCloud associated with Wake County are now active. However, I still need access to ECATS and EVAAS for Wake County.
Hi @jmalcolm,
Thank you for reaching out to PowerSchool Support!
Please reach out to the Technical Contacts within your school district and they should be able to connect you with our PowerSchool SIS Support team for North Carolina. Only Technical Contacts can reach out to support through PowerSchool Community.
You can find more information on access in Community here.
Transferring access between NCED (Nevada Comprehensive Education Data System) school districts typically involves ensuring that user credentials and permissions are updated when moving from one school district to another. Here's how such a process generally works:
Initiate the transfer request by informing both your current district and the new district's administration or human resources department. The transfer of access should be handled by authorized personnel who manage NCED permissions.
Ensure any necessary data, such as student records, teacher evaluations, or administrative reports, are securely transferred from one district's NCED account to another. District administrators will usually facilitate this process.
The new school district will need to assign new roles and permissions based on your position. NCED access varies depending on whether you are a teacher, administrator, or support staff, and the new district’s NCED system admin will update your access rights accordingly.
Once the transfer is complete, your old district should deactivate your NCED account or limit its access to prevent any unauthorized use of the system.
It’s always a good idea to coordinate with both districts’ IT departments to ensure a smooth transition. If you're facing any issues, contacting NCED support directly might also be helpful.
Here’s a list of some school districts in North Carolina (NC) along with short descriptions:
One of the largest districts in NC, serving the Charlotte area. Known for its diversity and large student population.
The largest school district in North Carolina, based in Raleigh, with a reputation for academic excellence and innovative programs.
Located in the Greensboro area, this district focuses on preparing students for college and career readiness with a range of academic programs.
Serving the city of Durham, this district is known for its commitment to equity and closing the achievement gap.
Based in Fayetteville, this district serves a large military community and provides a variety of specialized programs. with NCEDCloud IAM
This district covers the Winston-Salem area and offers a wide range of academic and extracurricular programs, with a focus on STEM education.
One of the fastest-growing districts, serving suburban and rural areas near Charlotte with a focus on strong academic performance.
Located southeast of Raleigh, this district serves a mix of suburban and rural areas, with a focus on personalized learning.
Known for high academic standards, this district serves the Chapel Hill area and consistently ranks among the top in the state.
Based in Wilmington, this coastal district offers strong arts and STEM programs and serves a diverse student body.
A growing district located between Raleigh and Fayetteville, offering a mix of suburban and rural educational experiences.
Serving Statesville and the surrounding area, this district focuses on innovative technology integration and career preparation.
Located in the suburbs of Charlotte, this district is known for its focus on STEM and strong academic performance.
Serving Southern Pines and Pinehurst, this district offers specialized programs in the arts, as well as strong college preparatory courses.
Based in Jacksonville, this district serves a large military population and offers a range of specialized academic programs.