I work in the I.T of a school district and we have been noticing this error message when some users export to an excel file.
"We found a problem with some content in filename.xlsx. Do you want us to try to recover as much as we can?"
It is only impacting some users and it seems to be a PowerSchool issue when exporting. We have had the user try different machines, different office years - 2016 and 2019 excel and nothing works. Anyone have a work around?
Hi @Eggsolint
Would you please confirm what data are you trying to export and how? Is it a particular report you are trying to pull?
Assignments”
(The first time is 8/7/2023 to 8/18/2023)
Email the report to Heather Herrington by 8:00 AM Monday
After all of this, two users are getting the "We found a problem with some content in filename.xlsx. Do you want us to try to recover as much as we can?" error when trying to export to Excel.
Hi @Eggsolint
We recommend that you report this error to your district's Technical Contact who should be able to submit a ticket on your behalf and working with the support team to reproduce the issue and investigate further.