PIN number

[Cristina4]

When I receive a call from Campus Adventures I am required to enter access code then pin but I forgot my pin! Can someone reach out to reset the pin please and Ty

[ParitoshT]

Hi @Cristina4,

I'd be happy to look further into this issue for you. Can you please share the name of the PowerSchool product that you are referring to and share a complete screenshot of your screen? Additionally, it will be helpful if you can share the link to the site where you are being asked to enter this pin.

ParitoshT

Community Moderator 

[hayleighbsmith]

Hi! I am having similar trouble, could you help me please! It is SmartFind Express!

[Reshma]

Hi @hayleighbsmith,

Can you please share more information on this issue that you are facing? What exactly are you looking for and where do you need to enter?

[hayleighbsmith]

Hi!
My issue is on SmartFind Express. I will get a call periodically and it asks for my access ID and my Pin. I know my access ID, But i don’t know my pin. Meaning I have no clue what the automated call is about, and am unsure how to reset this pin on my end of things. If you could be of any help that would be wonderful. Thanks!

[JyotishkaB]

Hi @hayleighbsmith 

Substitutes receive phone calls for job offers and asked for their access ID and PIN. If you have logged into SmartFind Express for the first time, then your access ID is your Pin.

For Employees and substitutes that have forgotten their password, they can use the forgot password link on the login page of SFE to recover their password.  Once they recover their password using the link they received in the recover password email from SFE and login, they can also change their Password and pin under the Profile Menu --> Personal Information ( PIN (Phone Password)  -  Password). The SFE system sends an email with the reset link, to the email address listed on the Employee's or substitute’s profile.

 
We recommend reaching out to your District who should be able to help you login.

[HeatherWeist]

@Cristina4   I don't believe Campus Adventures is a PowerSchool product. You will need to contact the program directly for assistance.