Hi @Shauniej02
We recommend reviewing the following instructions if you are using Google or Safari:
Chrome .current (Windows/macOS)
- Open Chrome, then go to the web page that you want to allow pop-ups.
- In Chrome's URL window, highlight the entire web address of the current page, then choose the Copy command from the Edit menu or right-click and choose the Copy command.
- Click the icon with three horizontal bars in the upper right side of the browser toolbar.
- Click Settings.
- Scroll to the bottom of the Settings section and click Show advanced settings... .
- In the Privacy section, click Content settings... . The Content settings window appears.
- Scroll to the Pop-ups section, and then ensure the Do not allow any site to show pop-ups radio button is selected.
- Click Manage exceptions... .
- In the Hostname pattern field, choose the Paste command from the Edit menu or right-click and choose the Paste command, and ensure the Behavior dropdown menu is set to Allow.
Safari (macOS)
Safari for macOS has no per-website control over blocking pop-up windows. Pop-ups are either blocked, or they are not. To allow pop-ups:
- From the Safari menu, choose Preferences... and click the Security tab.
- Ensure the Block pop-up windows option is not checked. Unchecking this option will allow pop-ups.
- To block pop-ups once again, check the Block pop-up windows checkbox.
Note: If you are concerned about allowing pop-ups globally for all websites that you browse, consider using another web browser that allows website exceptions such as Chrome or Firefox.
In case this does not help, then we recommend sharing the browser you are on.
KritiS
Community Moderator
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