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Category validation error

tkennedy1981
Hobbyist

Category validation error

I have a teacher who cannot edit categories.  She gets a message saying "category validation error".  Any thoughts on what would cause this issue?

4 Replies
tiltonc
Rookie

I also have this issue with some teachers.  Were you able to get an answer?

JeffG9
PowerSchool Champion
PowerSchool Champion

Is the teacher a Co-Teacher? Only Leads can manage categories. 

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tiltonc
Rookie

The teacher I am working with is the lead and/or only teacher on all her classes except recess.  When we tried to edit the category we were choosing it only for classes she is the only teacher on. Would that one recess class cause the issue?

JeffG9
PowerSchool Champion
PowerSchool Champion

Likely not. I would open a case. 

 

You can also see if this applies:

 

https://help.powerschool.com/t5/PowerTeacher-Pro-Knowledge-Base/Error-quot-lt-Category-Name-gt-Categ...

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Full Disclosure: I do not work for PowerSchool