Cannot access certain PowerQueries in the Data Export Manager

ablume
Apprentice

Cannot access certain PowerQueries in the Data Export Manager

I am the district administrator for PowerSchool in our district.  Until this school year, I have never had issues with access, plugins, etc.  However this year after installing a simple plugin that only has two power queries I cannot access the query for Students in the Data export manager.  PowerSchool has been investigating this since August and suggested I reach out to the community.  Any suggestions are welcomed.

 

Thank you,

Amy Blume

Amy Blume
PS Administrator/Tech Specialist
Anderson 2
4 Replies
CindyM8
Expert

Is this a third party plugin or one you created?


CM

ablume
Apprentice

It was created by a PS Admin in our neighboring district where we share a career center.  I also had this happened with SAVVAS API Plugin

Amy Blume
PS Administrator/Tech Specialist
Anderson 2
Weg8k
Journeyman

Hi Amy!
Did you ever resolve this? I am having the same issue. I have installed a plugin with roughly 20 queries, and all but two are showing up in the data export manager!
Thanks,

Wade

ParitoshT
Community Support Expert
Community Support Expert

Hi @Weg8k,

 

Good Day! I recommend working with the technical contacts and the PowerSchool SIS administrators in your school district who would have worked on creating these queries and would be able to assist you further with this. They can also reach out to the PowerSchool SIS team through a support case on your behalf if required.

 

ParitoshT

Community Moderator