Access to Forum

[jgreer]

I seem to not have access to this specific article that I need to be able to solve an issue for a parent: https://help.powerschool.com/t5/Archived-Knowledge-Base-Articles/Parent-Portal-Error-Unable-to-Acces...

Can someone fix this for me?

[NinaRi]

Hi @jgreer,

Thank you for reaching out in the PowerSchool Community!  

We have archived that article because the information is no longer relevant. Here are some updated articles for you to review.

1. https://docs.powerschool.com/PSHSA/latest/student-and-parent-portal/powerschool-student-and-parent-p...

2. https://docs.powerschool.com/PSHSA/latest/student-and-parent-portal/powerschool-student-and-parent-...

Please let us know if you have any questions. We will be more than happy to assist you! 

[mgerman]

How are any of these links helpful.  I just read through multiple issues for the error message You are unable to access your accoutn at this time and NONE of them really explain how to fix the issue.  So frustrating.

[KritiS]

Hi @mgerman 

For us to assist you further, would you please elaborate more on the issue you are experiencing?