We are streamlining the products in our case portal so that you will only see your products in the product field instead of having to sort through all PowerSchool products. This will make it much easier to select a product when submitting a case.
Along with this, you will see updated product names in our community, case portal, and chat so that you will see the same consistent names as you interact with support and our various PowerSchool teams.
Products on Case Form
1) Select your account from the Account field
2) Based on your account, you will see your products in the Product dropdown.
New Product Names
| New Product Name | Previous Product Names (Note: Blank = No Change) |
| Applicant Tracking | |
| Applicant Tracking Enterprise | |
| Applicant Tracking System | |
| Atrieve | atrieveFinance, atrieveHR, atrievePayroll, atrieveTechnology |
| Business Analytics | |
| BusinessPlus | |
| Candidate Assessment | Candidate Assessment EPI |
| Communication | Kinvolved |
| Community Engagement | Public Dashboards |
| Curriculum & Instruction | Chalk |
| Ecollect Forms | PowerSchool ECollect, PowerSchool ECollect Forms |
| eFinancePlus | |
| Employee Records | Records, Manager's Portal |
| Employee Records (HigherEd) | |
| Enrollment | Enrollment, Enrollment Admin, Enrollment Family Support |
| Enrollment Express | PowerSchool Enrollment Express |
| Faculty Activity & Dossier | |
| Faculty Promotion & Tenure | |
| Geovisual Enrollment Analytics | Enrollment Analytics, Location Analytics |
| HigherEd PACx | |
| IEPPlus | |
| Intelliglance | |
| Intersect | |
| L4U | |
| Learning Earnings | |
| Mizuni Data Warehouse | Mizuni |
| Mizuni Integration Suite | |
| Naviance | |
| PeopleAdmin 5.8 | |
| Perform | |
| Perform Enterprise | |
| Performance Management | |
| Performance Matters Analytics | |
| Performance Matters Assessment | Performance Matters |
| PerformancePlus | |
| Phoenix | |
| Position Management | |
| PowerPack | PowerPack: Custom Alerts, PowerPack: Digital Document Delivery, PowerPack: EWS, PowerPack: General, PowerPack: Locker Management |
| PowerSchool eSchoolPlus SIS | eSchoolPlus |
| Powerschool Mobile | |
| PowerSchool SIS | PS SIS |
| PowerSchool SMS | SMS |
| PowerSchool Trillium SIS | Trillium PB, Trillium Web, TWebSchAdmin |
| PowerTeacher Pro Gradebook | |
| Professional Learning | Performance Matters Educator |
| Professional Learning (HigherEd) | |
| SchoolLogic | |
| Schoology Learning | |
| SchoolSpring Job Board | |
| Smartfind Express Absence Management | SmartFind, SmartFind Express |
| StudentsAchieve | |
| TalentIndex | |
| Trillium Via | Via |
| Unified Classroom Behavior Support | Kickboard |
| Unified Classroom Special Programs | Special Education |
| Unified Insights | Data-driven Workflow, District Operations, Essentials, Hoonuit, Human Capital, Risk Analysis, SEL, Student Readiness, Unified Insights |
| Unified Insights Talent |
Additional Help/Questions
If you don't see your products in the Product dropdown, or if you encounter any other issue with your access when trying to submit a case, please email businessoperations@powerschool.com.
For any other questions, please feel free to reach out to us through our Community Forum.
