Forgot password and security questions

[KristyDillard]

Hello everyone, I completely forgot my efinance password and now I cannot remember my security questions because I forgot those as well! I am at a loss and really need to access this information. My HR says they are not able to help. 

[CindyOp]

Hi @KristyDilllard,

Thank you for posting in the PowerSchool Community!

To protect your privacy, are not able to access or change your eFinancePlus username, password, or security questions.

I have reached out to a Technical Contact in your district who should be contacting you for assistance.

If we can continue to help, please let us know!

[jbogan4]

I have the same issue.  Is there someone in technical support that can help?  Thank you!

[KristyDillard]

I never got it fixed, I've just been going without it unfortunately. 

[KristyDillard]

I never got it fixed, so I just have not been able to log in. I do not know what else to do. 

[KritiS]

Hi @KristyDillard @jbogan4 

We recommend reaching out to the Technical Contact of your district who should be able to assist you further by manually resetting your password and security questions.

[jbogan4]

I have the same issue with Efinance.  Can you help?  Forgot password and security question answers