PowerSchool Community Feedback and Suggestions

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Community Manager
Community Manager

PowerSchool Community Feedback and Suggestions

Do you have feedback on how our new PowerSchool Community looks and functions?

 

Do you have suggestions for how we can make our Community even better?

 

Please post your feedback and suggestions here. We'll review all posts and share updates. 

 

We look forward to hearing from you!

JbidK
PowerSchool Community Manager
10 Replies
carohopp
New Member

Re: PowerSchool Community Feedback and Suggestions

I really love Powerschool/ Haiku., and I am sorry that my district won't be renewing due to cost.  Recently I began teaching at the community college level using Canvas, and I find myself really missing powerschool ease of use and quality of design. 

 

One direction I'd love to see some more development in is a collaborative video creation tool for student groups.  As an nglish/ Social Sciences project I have students make persuasive documentaries using WeVideo- it generally integrates well will Google Drive and YouTube (and therefore Haiku) but it would be great if we didn't have to usea third party program to create these projects.  WeVideo is our preferred program for now because it allows students to combine text slides, image slides, video and audio clips and titles/ transitions in a format that's not impossible to teach in a week.  However, to collaborate on a single project, students need to subscribe to the premium version, which needless to say will not be funded by our school and is not something I can require of our families.  It may take a while before the technioloigy allows for this feature in Powerschool (especially to be used effectively on mobile devices) but it's something I'd love to see in the future.  Thanks for reading!

PowerSchool Team
PowerSchool Team

Re: PowerSchool Community Feedback and Suggestions

Hi carohopp,

 

Thank you for the comments, feedback and suggestions! We will keep this in mind for the future!

 

Thanks again for posting here!

 

JulieM

PowerSchool Community Moderator

ljensen
Journeyman

Re: PowerSchool Community Feedback and Suggestions

This new platform is exciting, and it will be great to have all the support resources in one place.  I've been using it for the last few months and have a suggestion.

 

The layout of search results is difficult to scan compared to the old Community page for PS Learning (currently at https://learning-support.powerschool.com).  A few small formatting changes would go a long way in making this resource more usable:

 

  • Formatting the question titles to be more prominent would greatly help the eye to skim. 
  • Lengthening their character count would prevent question titles from being truncated.  Often, the more descriptive words come at the end of the sentence.
  • Adding the colored labels for intended user type would also make scanning a breeze.

 

The older, more scannable version.  The eye easily finds each title.  I've added highlighting.Haiku Community search results.JPG

 

 

 

 

 

New version.  This is harder to skim (when scanning for bold text, the title and contributor's name stand out equally; my eye usually falls to the name & icon first, then jumps back for the title).  Highlighting is added here too.PS Community search results.JPG

 

 

This is a great resource.  Adjusting the formatting (and perhaps putting the user name under the time stamp) could do a lot for usability.

 

Thanks!

 

PowerSchool Team
PowerSchool Team

Re: PowerSchool Community Feedback and Suggestions

Hi ljensen,

 

Thank you for the great feedback and for the suggestions and idea!  We are always looking for ways to improve out Community and appreciate getting the feedback!

 

Thanks again,

 

JulieM

PowerSchool Community Moderator

jgates
Practitioner

Re: PowerSchool Community Feedback and Suggestions

My post here is related to PowerSource.  Can the feature be added to be able to set defaults for all of the filtering options for support cases?  Right now it looks like only posts per page can be set.  Thanks!

Community Moderator MichelleB
Community Moderator

Re: PowerSchool Community Feedback and Suggestions

@jgates

 

Thank you so much for your suggestion about case filtering options in PowerSource.  When logged into PowerSource, you are actually able to submit Enhancement Requests such as this one directly at: https://support.powerschool.com/ers/main.action

 

For more details on the Enhancement Request System, you can refer to this article: https://support.powerschool.com/article/61401

 

Thank you for taking the time to help us make the system better for everyone!

 

 


@jgates wrote:

My post here is related to PowerSource.  Can the feature be added to be able to set defaults for all of the filtering options for support cases?  Right now it looks like only posts per page can be set.  Thanks!


 


Michelle B
PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
jgates
Practitioner

Re: PowerSchool Community Feedback and Suggestions

Tried that and no products or categories show up in the dropdown list... They are required so I am unable to submit there...

 

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Community Manager
Community Manager

Re: PowerSchool Community Feedback and Suggestions

Thank you for sharing these details. We'll message you shortly to work directly with you on this request. 

JbidK
PowerSchool Community Manager
KElms
Specialist

Re: PowerSchool Community Feedback and Suggestions

It would be great to add enhancement requests to this venue, rather than on PowerSource.  However, we will need to add UC and Learning to the product dropdowns.

 

Kim

Kimberly Elms
kelms@acs-schools.com