Q&A: Login Issues on the new SchoolSpring

[#1]

Question

What can I do to retrieve my username and password? 

Answer

When it comes to your username, that will be the email address that you used to create the account. It will auto-populate as your username after you enter in your email on the login screen. When it comes to your password, there is a Forgot Password link under the password text field.

This will send a forgot password email to your email address on the account. If you do not see this email in your email inbox, please make sure you check your junk and spam folders as well. The email does come from no-reply@powerschoolcorp.com. 

This will have you create a new password, the only criteria being 8 characters long and confirm it on the next text field below. This will reset your password for you to log in. 

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[#2]

Question

What can I do to retrieve my username and password? 

Answer

When it comes to your username, that will be the email address that you used to create the account. It will auto-populate as your username after you enter in your email on the login screen. When it comes to your password, there is a Forgot Password link under the password text field.

This will send a forgot password email to your email address on the account. If you do not see this email in your email inbox, please make sure you check your junk and spam folders as well. The email does come from no-reply@powerschoolcorp.com. 

This will have you create a new password, the only criteria being 8 characters long and confirm it on the next text field below. This will reset your password for you to log in. 

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.

[#3]

Question

What can I do to retrieve my username and password? 

Answer

When it comes to your username, that will be the email address that you used to create the account. It will auto-populate as your username after you enter in your email on the login screen. When it comes to your password, there is a Forgot Password link under the password text field.

This will send a forgot password email to your email address on the account. If you do not see this email in your email inbox, please make sure you check your junk and spam folders as well. The email does come from no-reply@powerschoolcorp.com. 

This will have you create a new password, the only criteria being 8 characters long and confirm it on the next text field below. This will reset your password for you to log in. 

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.