Hi @SeanFleming
Please try to clear the cache and cookies or switch the browser and try to upload the document again and check the attachment section.
If she is receiving a specific error message please share a screenshot of the same so that we can have a look at it.
Please note that files should not exceed 10MB and should not contain special characters, spaces, commas, or apostrophes. Attachments should be one of the following file types: PDF, DOC, DOCX, TXT, RTF, TIF, JPG, GIF, or PNG.
Jyotishka B.
Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
