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sspangler1330

School Spring login issues

sspangler1330
New Member
‎06-06-2020 04:54 PM
‎06-06-2020 04:54 PM

School Spring login issues

It appears that the issues from yesterday has not actually been resolved.

Error message when attempting to sign in with my given temporary password.
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4 Replies
BishalG
Ninja
‎06-06-2020 05:43 PM
‎06-06-2020 05:43 PM

Hi,

I am happy to assist you, can you please help me with the error message that you are receiving when trying to log in to the SchoolSpring portal?



Bishal G.
PowerSchool Community Support Expert
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BR-97
New Member
‎04-17-2021 08:12 AM
In response to BishalG
‎04-17-2021 08:12 AM

My username is not recognized therefore I can not retrieve my password.

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BR-97
New Member
‎04-17-2021 09:42 AM
In response to BR-97
‎04-17-2021 09:42 AM

I cannot retrieve my password because school spring does not recognize my user name???

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BishalG
Ninja
‎04-22-2021 05:00 AM
In response to BR-97
‎04-22-2021 05:00 AM

Hi @BR-97,

 

Would you please confirm if you are trying to access the Applicant side or Admin side of the portal?



Bishal G.
PowerSchool Community Support Expert
Say Thanks by clicking the thumbs up icon in a post!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!
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