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Login Issues

dgodinez
New Member

Login Issues

I work at a school and I have many parents and students who are having issues logging into their powerschool. I've talked to our IT person and she said there's nothing that she can do on her end. She says this is a powerschool issue. We've used the different login user names and passwords provided by the district but nothing seems to be working. Some parents have tried resetting their passwords and have requested a reset link however this is never sent to their email even after verifying all information is correct. 

1 Reply
KritiS
Community Support Expert
Community Support Expert

Hi @dgodinez 

 

To help us collect the necessary information while safeguarding your data privacy, kindly reach out to our Support Team by following this link. They will guide you through the process of providing the required details to resolve the issue.



KritiS
Community Moderator

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