Re: Hmm Looks Like You Don't Have Access Error Message


Re: Hmm Looks Like You Don't Have Access Error Message

I am trying to access School Spring.  I was able to do so earlier in the year when I applied for a job.  I could not not get in and asked to reset my password but never got an email to reset it.  So, I registered for Power School, bit I still cannot get in.

1 Reply
Community Support Expert
Community Support Expert

Hi @Cavicchio 


Please refer to this article: Login-Issues-on-the-new-SchoolSpring to troubleshoot further.


If this does not work try doing the following. When you signup use the same information from your old account but make sure to click sign up not sign in. School spring should include this information and the information listed above on the login page. 


  1. Visit the Sign-In / Register page.
  2. Click "Sign Up" to create a new account. 
  3. Once you have successfully signed up, you will be prompted to transfer your old SchoolSpring account.
  4. To transfer your old account, simply enter your previous SchoolSpring Username and Password.


If this does not work, I suggest submitting a service request in the following link.



Jyotishka B.
Community Moderator

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!