I am unable to access my account with a school district due to limited access to applicants accounts. I guess I have forgotten my password one too many times. The HR person suggested I reach out to talent ed hire support. Is this the right direction? Should I contact the school's tech support? Just looking to find a teaching job. Thanks in advance.
When requesting to change my password in the HireED page, they send me an email that has a link to click. When I click it, it says "this password reset link has been deactivated". I contacted district tech support and they said to contact you.
The error about the deactivated link is due to your district IT blocking the link to go through. It is very common to have external emails scanned for links and the protection software to access the links to check for safety. I recommend reaching out to the IT who should be able to 'white list' emails from the PowerSchool domain. This would allow external emails to still have the one-time reset link available. We have a similar thread in the community, I recommend reviewing the thread by clicking here.
To assist you further, would you please confirm that while requesting the reset password did you receive any deactivated link?