Link new account an old applicant account to a new candidate login

[Kel_Timm]

I have watched the video to link an old applicant account to a new candidate login. I did not receive the correct prompt or I missed it. 

My username is Kel_Timm for my new and old district accounts. Is it possible to link these to accounts?

Thank you!

Kelly Timmermann

[nicolebond]

Yes, it may be possible — but you cannot do it yourself anymore.
If you missed the linking prompt in PowerSchool Unified Talent (Applicant/PeopleAdmin), the accounts cannot be linked later by the candidate. Only PowerSchool Support can link or merge them.

Why you didn’t see the prompt

• PowerSchool only shows the “link old applicant account” prompt one time, during the first login to the new candidate experience.

• If that prompt is skipped, missed, or times out, it does not reappear.

• Using the same username (Kel_Timm) does not automatically link the accounts.

What can be done now

PowerSchool Support has two options (they choose based on how the accounts were created):

1. Link the old applicant account to the new candidate login (best case), or

2. Manually merge the accounts, preserving:

   • prior applications

   • assessment history (including EPI completion)

   • profile data

What you should do

You must contact PowerSchool Unified Talent Applicant Support and ask them to link or merge the accounts. District HR cannot do this for you.

When you contact support, include:

• Full name: Kelly Timmermann

• Username: Kel_Timm

• Email address used on both accounts

• Names of the districts involved (old and new)

Important reassurance

• Your applications are not lost

• Your EPI results remain attached to the original applicant record

• This is a known and common issue during the Unified Talent transition