Storage on Haiku account is full

jbomian
New Member

Storage on Haiku account is full

I am trying to import content to my Haiku account and it's telling me my storage is full so I completely deactivated my account in order to clear everything out and start new however its still telling me I don't have enough storage. My coworker has the exact same material I'm needing on her Haiku so I don't understand why mine is not holding it. I have tried to call support and got disconnected after waiting almost 30 minutes and I really would like to talk to someone. Our school starts Monday and I really need to have access to the content. 

1 Reply
MuskanS
Community Support Expert
Community Support Expert

Hi! @jbomian 

 

You will have to manually delete everything and once it is deleted it can take up to 24-48 hours to sync the deletion to the software.  We have a couple of great Knowledge-base articles in the community for further guidance.  I recommend reviewing the articles provided below.

 

How to reduce your Storage usage? 

 

Quick tips on how to limit your storage needs. 


Muskan Sehar

PowerSchool Community Moderator


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