Issues with IE and Demographics window

ambeaua
Journeyman

Issues with IE and Demographics window

Is anyone experiencing this problem

In TwebSchool - Student maintenance.

Demographics window doesn't display when using IE

It displays when using Chrome.

We just applied all updates last night.

 

Any thoughts.

3 Replies
LiseHenry
Community Moderator
Community Moderator

Hello Ada,

 

I'm sorry to hear that you area experiencing display issues with the TWebSchAdmin > Student Maintenance window. As per the 5.4x.xx tab in the Compatibility Matrix and Supported Platform document, we no longer support the IE browser, so have not been testing our products on this platform since January 2020. Is it possible for your users to use a different browser?

 

Regards

ambeaua
Journeyman

Thanks

bilodeauj
Practitioner

One suggestion that we've done at our board is configure internet explorer enterprise mode, and have it push any trillium url over to edge. That way if people use IE out of habit or because they don't know that it's unsupported it automatically redirect them to use a supported browser instead.