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Q&A: Can I use my purchased training or KTO hours across different products?

Summary

This article explains whether training or Keys to Ownership (KTO) hours can be exchanged or applied across different PowerSchool products.

 

Question

Can I use my purchased training or KTO hours across different products?

 

Answer

The ability to apply your training or Keys to Ownership (KTO) hours to other products depends on the availability and usage of your current hours.

 

  • KTO hours are generally product-agnostic, meaning they can be used flexibly across a wide range of PowerSchool products. For questions about applying KTO hours to a different product, please contact the KTO team at ktos@powerschool.com.

  • For inquiries about using training hours with a different product, please reach out to your assigned Project Manager.

To view project details—including project status and your Project Manager—follow these steps:

 

  1. Log in to PowerSchool Community
  2. Navigate to the Customer Connect tab
  3. Select Services

    Note: This section is accessible to Technical Contacts only

 

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

Summary

This article explains whether training or Keys to Ownership (KTO) hours can be exchanged or applied across different PowerSchool products.

 

Question

Can I use my purchased training or KTO hours across different products?

 

Answer

The ability to apply your training or Keys to Ownership (KTO) hours to other products depends on the availability and usage of your current hours.

 

  • KTO hours are generally product-agnostic, meaning they can be used flexibly across a wide range of PowerSchool products. For questions about applying KTO hours to a different product, please contact the KTO team at ktos@powerschool.com.

  • For inquiries about using training hours with a different product, please reach out to your assigned Project Manager.

To view project details—including project status and your Project Manager—follow these steps:

 

  1. Log in to PowerSchool Community
  2. Navigate to the Customer Connect tab
  3. Select Services

    Note: This section is accessible to Technical Contacts only

 

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

Summary

This article explains whether training or Keys to Ownership (KTO) hours can be exchanged or applied across different PowerSchool products.

 

Question

Can I use my purchased training or KTO hours across different products?

 

Answer

The ability to apply your training or Keys to Ownership (KTO) hours to other products depends on the availability and usage of your current hours.

 

  • KTO hours are generally product-agnostic, meaning they can be used flexibly across a wide range of PowerSchool products. For questions about applying KTO hours to a different product, please contact the KTO team at ktos@powerschool.com.

  • For inquiries about using training hours with a different product, please reach out to your assigned Project Manager.

To view project details—including project status and your Project Manager—follow these steps:

 

  1. Log in to PowerSchool Community
  2. Navigate to the Customer Connect tab
  3. Select Services

    Note: This section is accessible to Technical Contacts only

 

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.
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Last update:
‎05-28-2025 12:40 PM
Updated by:
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