School Messenger Lag time

VMacnort
Journeyman

School Messenger Lag time

Is anyone experiencing an extreme delay when trying to get to School Messenger from PowerSchool? I get about 5 minute of circling delay before the page opens, and so do others in my district. No other apps, or PowerSchool are slow at all.

5 Replies
Mmiranda28
PowerSchool Champion
PowerSchool Champion

Same here now we are getting an error message when SSO through PS. Is there a link for page status alert?

 

CathyL13
Journeyman

Same error message here and when we attempt to go directly to asp.schoolmessenger.com we get this message

JuliaN2
Padawan

Yes, I am unable to sign in from PS and the web browser. 

 

JoanAdamsWPSD
Apprentice

Any resolution from PowerSchool on this? We are also experiencing this issue. 

CindyOp
Community Support Expert
Community Support Expert

Thank you for reaching out to the PowerSchool Community. 

 

There are some current performance issues with SchoolMessenger Communicate at this time.

 

PowerSchool has a product status site available which provides the status of all PowerSchool products.

 

I recommend subscribing to the updates on this site to receive email notice of performance issue or outages. 


Did your issue get resolved? Please remember to give Kudos and/or select Accept As Solution on helpful posts to thank the author and help others find the solution.

Cindy
PowerSchool Community Support