QuickDoc: SchoolMessenger Advanced Training Guide

[#1]

The PDF resource attached to this article includes information about SchoolMessenger Communicate advanced training. This resource is designed for users already familiar with the content contained in the SchoolMessenger Getting Started resource.

The following are some key segments of the advanced training guide. Refer to the PDF for the full advanced training guide.

Uploading CSV File Lists

To upload a CSV file as a list, select Broadcasts, then Lists, then Upload List. 

Attach your prepared CSV, then select Save, then Done. Note: refer to the complete advanced training guide for further information on how to prepare your CSV file for upload.

Building Messages With Insert Fields

You can personalize a text-to-speech message in SchoolMessenger Communicate using dynamic data fields. Different phrases and messages can be inserted into these fields to customize a message according to your needs. To do so, follow these steps:

1. Open a new message in the Message Editor
2. Select the Green Plus icon, then Write
3. Select the appropriate language option, then Next
4. Input your message in the Advanced Message field
5. Place your cursor at the location where the dynamic data will be inserted
6. From the Data Fields menu at the bottom of the screen, select the appropriate type of data
7. Select a gender for the text-to-speech voice, then select Next
8. Select Done to return to the Message Editor

Note: refer to the complete advanced training guide for further information on how to use dynamic data field insertion.

Sending a Broadcast Using Telephone-Only Access

SchoolMessenger Communicate broadcasts can be sent without internet access using the Remote Phone Access feature. Follow these steps to send a broadcast using Remote Phone Access:

1. Dial the Remote Phone Access number, which can be found in the bottom-left corner of your SchoolMessenger Communicate account page
2. Select 9 to continue in the call
3. Input your Phone User ID when prompted, followed by Pound (#)
4. Input your PIN, followed by Pound (#)
5. Select 1 to begin recording your message
6. When finished, select any button to stop recording
7. Select 1 to save your recording to the system
8. Select 1 to accept and continue
9. Select 1 to proceed to broadcast options for your recorded message
10. Listen to your saved lists, then select the corresponding number for the list you want to use
11. Listen to your Broadcast Type options, then select the corresponding number for the type you want to send
12. Select the number of days the broadcast should run
13. Set your call time settings as appropriate
14. Select 1 to finalize and send your broadcast

Note: refer to the complete advanced training guide for further information on how to use Remote Phone Access.

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[#2]

The PDF resource attached to this article includes information about SchoolMessenger Communicate advanced training. This resource is designed for users already familiar with the content contained in the SchoolMessenger Getting Started resource.

The following are some key segments of the advanced training guide. Refer to the PDF for the full advanced training guide.

Uploading CSV File Lists

To upload a CSV file as a list, select Broadcasts, then Lists, then Upload List. 

Attach your prepared CSV, then select Save, then Done. Note: refer to the complete advanced training guide for further information on how to prepare your CSV file for upload.

Building Messages With Insert Fields

You can personalize a text-to-speech message in SchoolMessenger Communicate using dynamic data fields. Different phrases and messages can be inserted into these fields to customize a message according to your needs. To do so, follow these steps:

1. Open a new message in the Message Editor
2. Select the Green Plus icon, then Write
3. Select the appropriate language option, then Next
4. Input your message in the Advanced Message field
5. Place your cursor at the location where the dynamic data will be inserted
6. From the Data Fields menu at the bottom of the screen, select the appropriate type of data
7. Select a gender for the text-to-speech voice, then select Next
8. Select Done to return to the Message Editor

Note: refer to the complete advanced training guide for further information on how to use dynamic data field insertion.

Sending a Broadcast Using Telephone-Only Access

SchoolMessenger Communicate broadcasts can be sent without internet access using the Remote Phone Access feature. Follow these steps to send a broadcast using Remote Phone Access:

1. Dial the Remote Phone Access number, which can be found in the bottom-left corner of your SchoolMessenger Communicate account page
2. Select 9 to continue in the call
3. Input your Phone User ID when prompted, followed by Pound (#)
4. Input your PIN, followed by Pound (#)
5. Select 1 to begin recording your message
6. When finished, select any button to stop recording
7. Select 1 to save your recording to the system
8. Select 1 to accept and continue
9. Select 1 to proceed to broadcast options for your recorded message
10. Listen to your saved lists, then select the corresponding number for the list you want to use
11. Listen to your Broadcast Type options, then select the corresponding number for the type you want to send
12. Select the number of days the broadcast should run
13. Set your call time settings as appropriate
14. Select 1 to finalize and send your broadcast

Note: refer to the complete advanced training guide for further information on how to use Remote Phone Access.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.

[#3]

The PDF resource attached to this article includes information about SchoolMessenger Communicate advanced training. This resource is designed for users already familiar with the content contained in the SchoolMessenger Getting Started resource.

The following are some key segments of the advanced training guide. Refer to the PDF for the full advanced training guide.

Uploading CSV File Lists

To upload a CSV file as a list, select Broadcasts, then Lists, then Upload List. 

Attach your prepared CSV, then select Save, then Done. Note: refer to the complete advanced training guide for further information on how to prepare your CSV file for upload.

Building Messages With Insert Fields

You can personalize a text-to-speech message in SchoolMessenger Communicate using dynamic data fields. Different phrases and messages can be inserted into these fields to customize a message according to your needs. To do so, follow these steps:

1. Open a new message in the Message Editor
2. Select the Green Plus icon, then Write
3. Select the appropriate language option, then Next
4. Input your message in the Advanced Message field
5. Place your cursor at the location where the dynamic data will be inserted
6. From the Data Fields menu at the bottom of the screen, select the appropriate type of data
7. Select a gender for the text-to-speech voice, then select Next
8. Select Done to return to the Message Editor

Note: refer to the complete advanced training guide for further information on how to use dynamic data field insertion.

Sending a Broadcast Using Telephone-Only Access

SchoolMessenger Communicate broadcasts can be sent without internet access using the Remote Phone Access feature. Follow these steps to send a broadcast using Remote Phone Access:

1. Dial the Remote Phone Access number, which can be found in the bottom-left corner of your SchoolMessenger Communicate account page
2. Select 9 to continue in the call
3. Input your Phone User ID when prompted, followed by Pound (#)
4. Input your PIN, followed by Pound (#)
5. Select 1 to begin recording your message
6. When finished, select any button to stop recording
7. Select 1 to save your recording to the system
8. Select 1 to accept and continue
9. Select 1 to proceed to broadcast options for your recorded message
10. Listen to your saved lists, then select the corresponding number for the list you want to use
11. Listen to your Broadcast Type options, then select the corresponding number for the type you want to send
12. Select the number of days the broadcast should run
13. Set your call time settings as appropriate
14. Select 1 to finalize and send your broadcast

Note: refer to the complete advanced training guide for further information on how to use Remote Phone Access.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.