Re: PowerSchool Community Feedback and Suggestions


Re: PowerSchool Community Feedback and Suggestions

Hi, my school name is Fayston Prep School. 
I don't know where to go for help, so i write it here.
All members can't enter the powerschool app. 
It doesn't seem to be an error in the app, and the district code of our school seems to be wrong.
Location of our school is Yongin city, Korea.
1 Reply
Community Support Expert
Community Support Expert

Hi! @wlee 


To assist you further with the issue that members are not able to log into the mobile app, we will have to take a closer look at the System settings and the Global Server settings.  I recommend reaching out to the Designated Support Contacts within the district who should be able to work with the PowerSchool support team for further assistance.  Our team can take a look at the system settings without sharing district-specific information and provide you the resolution via the case.

Muskan Sehar

PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator