Powerschool Mobile App not compatible with tablet

[pauldw1975]

I have a Samsung SM-T720 tablet running Android 9.  According to the play store my device is not compatible.  The previous version works just fine on my tablet.  Why is the newer version incompatible with a new tablet running almost the newest Android?  

[MuskanS]

Hi @pauldw1975,

Thank you for reaching out for assistance on the PowerSchool community!

I understand your concern, to help you out with this issue, we require more information and in order to protect our user's privacy, I would suggest you reach out to the support at Mobile.support@Powerschool.com and they will help you out in resolving your concern.

If you have any other queries please feel free to reach us.