Parent account access by administrators without my authorization

Mnpe
Journeyman

Parent account access by administrators without my authorization

Are administrators allow to get into my PowerSchool PARENT’s account without my authorization?
1 Solution
ElstonS
Senior

Hey @Mnpe,

 

We at PowerSchool strive to protect our customer's privacy. The only circumstance that an administrator can access your parent account is when the username and password are given to the administrator by the parent.

 

If you have shared your log in credentials with anybody and would like to limit this access, we recommend changing the password of your parent account. 



Elston S.
PowerSchool Community Moderator
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3 Replies
MuskanS
Community Support Expert
Community Support Expert

Hi @Mnpe,

 

Thank you for reaching out to PowerSchool Community for assistance!

 

We take the privacy of users seriously. Administrators can only access parent accounts when the parent provides his or her credentials to the Administrator. 

 

If you have any queries, feel free to reach us!


Muskan Sehar

PowerSchool Community Moderator


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Community Moderator
Mnpe
Journeyman

Can the district's manager system access into my PowerSchool parent’s account using my credentials without my authorization? In which case should the IT access by this way? That is, using my username and password and log in from the parents portal page? Is the parents account considered a private account for parents use only?
ElstonS
Senior

Hey @Mnpe,

 

We at PowerSchool strive to protect our customer's privacy. The only circumstance that an administrator can access your parent account is when the username and password are given to the administrator by the parent.

 

If you have shared your log in credentials with anybody and would like to limit this access, we recommend changing the password of your parent account. 



Elston S.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!