I have a parent reporting that they can see only last year's classes when accessing PowerSchool through the app. They are receiving notifications for the current classes, but not seeing them. Our reporting terms, Parent/Student Access and Quick Lookup Preferences appear to be correct. For what reason would the mobile app not show current school year schedules?
We will be happy to assist you, would you please confirm if the parent can view the current school year schedule by logging through the Parent Portal website? Is this issue faced by the parent only while using the mobile app?