New School Year Schedule not appearing

bszwiec
Achiever

New School Year Schedule not appearing

I have a parent reporting that they can see only last year's classes when accessing PowerSchool through the app.  They are receiving notifications for the current classes, but not seeing them.  Our reporting terms, Parent/Student Access and Quick Lookup Preferences appear to be correct.  For what reason would the mobile app not show current school year schedules?

 

 

-Beth Szwiec
Database Support Specialist, Fountain Hills USD (AZ)
1 Reply
MuskanS
Community Support Expert
Community Support Expert

Re: New School Year Schedule not appearing

Hi! @bszwiec,

 

We will be happy to assist you, would you please confirm if the parent can view the current school year schedule by logging through the Parent Portal website?  Is this issue faced by the parent only while using the mobile app?


Muskan Sehar

PowerSchool Community Moderator


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