My dashboard is showing nothing?somebody help me!please!

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Trainee

My dashboard is showing nothing?somebody help me!please!

I need some help pleaseCat Tongue

1 Reply
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PowerSchool Team
PowerSchool Team

Re: My dashboard is showing nothing?somebody help me!please!

Good Morning @Djackson4611!

 

Thank you for your post. I am sorry to hear you are having difficulty seeing data in the mobile app. To clarify, are you able to see data in the web portal if you log in on a desktop or laptop? If so, reinstalling the app with the latest updates may help to fix the problem. If that does not work then the district may have disabled access to the mobile app and you will want to reach out to your child's school to verify if that setting has been activated. If further troubleshooting is required, they should be able to create a ticket to send to the mobile support team on your behalf. 

 

Best,

JoshK

PowerSchool Community Admin

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