Mobile app "Recent" view has incorrect dates displayed [Case Number: 07113347]

jacquelinemck
Trainee

Mobile app "Recent" view has incorrect dates displayed [Case Number: 07113347]

On the mobile app under the Dashboard Assignments section there are 3 buttons 1.) Upcoming 2.) Recent and 3.) Status.

 

The Upcoming and Recent both display assignments and in Recent they display along with the grade that was scored.

The Recent view doesn't properly display the date when the assignment was given. The Upcoming dates are displayed correctly.

 

I'm attaching two screen shots. Where you can see that the "Upcoming" dates are displayed correctly and the "Recent" is not. If you are logged in when the Recent assignments are populated you will get the right dates, but once you are logged out and have to sign back in they will all come back with "Today". The assignments for the whole school year are showing as Today.

I also submitted this as a ticket but it was closed. However, this doesn't seem to be a settings nor District issue.

 

[Case Number: 07113347]

 

recent view IMG_2682.PNGupcoming view IMG_2686.PNG

3 Replies
jacquelinemck
Trainee

Here is an updated picture of the Recent view from today.

 

Because I have stayed logged in, now dates will show for the new assignments scored into the system. Everything showing under Monday Apr 24 were the ones showing as Today. However, if my password resets or I log out for awhile and log back in, everything will again show as Today. Yesterday and Mon Apr 24 will then not be there.

 

Again this is not a setting, this is a bug in the Application. How can this get reported to be fixed?

 

recent view IMG_2682.PNG

 

 

 

jacquelinemck
Trainee

IMG_4BABD148C0D3-1.jpeg

KritiS
Community Support Expert
Community Support Expert

Hi @jacquelinemck 

 

The information on the mobile app is managed by the school district. For further assistance, we recommend contacting the district office who should be able to surely assist you.



KritiS
Community Moderator

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