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Why does my child's dashboard say "no GPA" in the GPA field.  Her peers have their GPAs displayed in their mobile apps

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Hi @jlafuente1,


Thank you for posting in the Community!


We would love to help you with the GPA field not being visible in the PowerSchool mobile app. A common resolution is to uninstall and reinstall the PowerSchool Mobile app forcing sync from the district.  Please follow the steps below to uninstall and reinstall the mobile app.  


  • Please try double-tapping the home button and closing the app from there.
  • Then uninstall the app
  • turn off your phone for at least 30 seconds
  • then reinstall the app.
  • On the home page of the mobile app, you should see four boxes on the login screen.  These boxes are used to enter the district code.
  • Tap on the link right below the District Code that says “Where is my district code?” on the login screen.
  • On the page that comes up tap “Enter Server Address”
  • Enter the URL in the box on the next page
  • Choose submit.
  • You can also get your district server address as well as district code by reaching out to your child's School Administrator.

Sowmya Karmel
PowerSchool Community Moderator
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