There are a few teachers that when they go to submit attendance, the option will sometimes be grayed out and attendance will not be sent through. Has anyone else seen this issue and have a fix for it? It does not happen all the time.
I also have had a few teachers who, on their end, it looks like their attendance has been submitted after they go through the process, but on my end it looks like they haven't done attendance.
We've had a few reports of attendance being greyed out for teachers in PowerTeacher Pro/ Unified Classroom Attendance. We noticed users had changed the number of days teachers can take attendance prior to the current date. I recommended making sure this is set up correctly using the steps below.
School> Preferences page> Update the teacher can Number of days teachers may alter attendance prior to the current date (PowerTeacher) and Number of days teachers may alter attendance after to current date.
We also noticed some users did not have the bell schedule in the calendar setup. Start Page > School Setup > Calendar Setup > February 2021 and put the bell schedule for all the weekdays.
Other things to try are listed below:
Note: If you are not a PowerSchool Designated Support Contact, I recommend working with the Designated Support Contacts in your school or district to review the processes listed here.
Please let us know if any of these were able to resolve the issue.
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