Error code when trying to register returning student

rjlaf29
New Member

Error code when trying to register returning student

When I click on register returning student this error code comes up.

 

Exception: fqfodxmdr1yf4zlqgn1dm3xf Unable to lookup student '41451' App Session ID: fqfodxmdr1yf4zlqgn1dm3xf

1 Reply
SamuelN
Community Moderator
Community Moderator

Hello @rjlaf29 , thank you for your question!

 

Errors of this kind are typically caused by an issue with your school's PowerSchool Parent Portal. As such, I would suggest reaching out to your school district directly for further troubleshooting.

 

If you need further assistance, please feel free to reach out to our support team via Live Assist here: https://help.powerschool.com/t5/Contact-Support-Registration/ct-p/contact-support-registration