Ecollect Documentation?

llederer
PowerSchool Champion
PowerSchool Champion

Ecollect Documentation?

I'm sure I am missing it somewhere on here, but I am unable to find any documentation beyond what is shared in the Ecollect Resources with the  Videos, templates and PDFs.   Where would I find more in depth documentation?

 

13 Replies
llederer
PowerSchool Champion
PowerSchool Champion

It looks like I've been added to the Covid 19 resources for Ecollect but not

 

https://help.powerschool.com/t5/PowerSchool-Ecollect-Forms/ct-p/PowerSchool-ECollect

 

Can I get that add please?

 

Thanks,

L

ehawthorn
Trainee

I am also having this issue. Specifically the documentation mentioned at the end of the video found here:

https://help.powerschool.com/t5/PowerSchool-Enrollment-Express/Training-Video-Forms-Introduction-to-...

 

Reshma
Community Support Expert
Community Support Expert

Hi @ehawthorn and @llederer,

 

Thank you for reaching out to us in PowerSchool Community for assistance.

 

Since we strive to protect the privacy in PowerSchool Community, I will follow up through a private message to discuss further on this access issue.  You should be able to access the private messages by clicking on the envelop symbol on the top right corner of your Community page. 



Reshma
PowerSchool Community Support Expert

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sculver
Apprentice

I have this same issue - where is the documentation kept for eCollect?

 

thanks

jamiem7
Lead Community Moderator
Lead Community Moderator

@sculver  I see you are a Designated Support Contact.  Designated Support Contacts should be able to view Enrollment Express and Ecollect Forms resources in the Community.  If you are requesting more documentation than the Enrollment Express and Ecollect Forms resources linked above, will you please provide details here?

sculver
Apprentice

When I click on the links you provided I get the message :

 

Hmm,  It looks like you don't have acess to those resources.

 

 

 

MuskanS
Community Support Expert
Community Support Expert

Hi! @sculver 

 

I'll be happy to look into your access level.  To assist you further, I have reached out to you via private message.


Muskan Sehar

PowerSchool Community Moderator


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Community Moderator
MVScnewton
Journeyman

Hey @MuskanS, are you able to make the Ecollect Forms page accessible for me as well? We recently added this product and I would like more documentation.

ParitoshT
Community Support Expert
Community Support Expert

Hi @MVScnewton,

 

You should be having access to the Ecollect resources in the Community. Please share the link to the resource that you are unable to access. If you are able to access these resources then you might want to subscribe to the Ecollect Forums. This is how the subscriptions work in the Community.

 

ParitoshT

Community Moderator 

 

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!

KimberlyW1
Padawan

I am a support contact at my school also and get the same error message. Can you fix mine too?

NinaRi
Community Support Expert
Community Support Expert

Hello @KimberlyW1,

 

Thank you for reaching out in the PowerSchool Community!  We sent you a private message. We will continue to follow up with you in the private message about your access levels. Thank you!


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
ssellers
Apprentice

When I follow the link offered several times above (https://help.powerschool.com/t5/Ecollect-Forms/ct-p/PowerSchool-ECollect) I also receive the "Hmm, it looks like you don't have access to this resource" message. I am a Designated Support Contact and would like access to these resources, please.

 

SSellers

NinaRi
Community Support Expert
Community Support Expert

Hello @ssellers,

 

Thank you for reaching out in the PowerSchool Community!  We sent you a private message.  We will continue to follow up with you privately on your access levels.  Thank you!


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.