Re: Unable to login to PowerSchool Learning Solo Account

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cikguchan
Journeyman

Re: Unable to login to PowerSchool Learning Solo Account

It's all good now. Thank you for those who worked hard to solve the problem. 

5 Replies
cikguchan
Journeyman

Unable to login to PowerSchool Learning Solo Account

Had no problem login through Google all these years. Was able to sign in about 20 hours ago but is now unable to do so. Would urgently need help as the I have students waiting to start learning through this portal I have relied on for specific reasons. All my resources are in there and i have no way to access them now. 

 

What a dilemma?! School starts in 8 hours time. 

 

Please help! 

 

The login address I use is: https://www.myhaikuclass.com/do/account/login

 

And the message I get is "500 Application Error : Haiku Learning encountered an unexpected error (authentication)."

 

Thanks

 

f323580
Hobbyist

Re: Unable to login to PowerSchool Learning Solo Account

Same on the Enterprise side. PSL is directed to Haiku Learning errror message… (authentication)

 

f323580
Hobbyist

Re: Unable to login to PowerSchool Learning Solo Account

Apdex rating is sinking… but they are actively working on it. 

 

http://status.haikulearning.com/

 

 

cikguchan
Journeyman

Re: Unable to login to PowerSchool Learning Solo Account

I appreciate the reply. Hope they can get it back up in time. 

 

PowerSchool Team
PowerSchool Team

Re: Unable to login to PowerSchool Learning Solo Account

Hi @cikguchan and @cikguchan

 

Thank you for your posts and replies on this topic! Please let us know if we can continue to help.

 

 

JbidK
PowerSchool Community Manager