PD+ Access (I cannot login)

rlyons
Recruit

PD+ Access (I cannot login)

I am a new administrator and have PowerSchool access. However, I cannot log into PD+ 

 

Any hints? My email is not being recognized via the google login in and when I put in the username and password that I use for PowerSchool, I am told it is incorrect.

 

Help!!

 

3 Replies
MuskanS
Community Support Expert
Community Support Expert

Hi! @rlyons 

 

Thank you for posting in the PowerSchool Community for assistance.

 

There are Designated Support Contacts within each district that can assist you with how-to questions and troubleshooting steps for PowerSchool products.  I recommend reaching out to the Designated Support Contacts who should be able to provide you the access for PD+ and can work with PowerSchool support when further assistance is needed.

 


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator
rlyons
Recruit

How can I determine who this is within PowerSchool? We’ve had a lot of turnover and we are a very small site. This will likely be me once I can get in to do the trainings.
MuskanS
Community Support Expert
Community Support Expert

Hi! @rlyons 

 

Designated Support Contacts are employees within each district who have the ability to work directly with the PowerSchool support team.  There can be multiple Designated Support Contacts within each district.  We recommend working with a school or district administrators to connect with the Designated Support Contacts within your district.


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator