Summary
If your assigned Project Manager becomes unresponsive during the implementation process, this article explains who to contact for support.
Question
Who should I contact if the Project Manager is unresponsive during the implementation process?
Answer
If your Project Manager is unresponsive, please contact the PowerSchool Customer Success team. They will assist you with the next steps and ensure your implementation continues smoothly. To contact the PowerSchool Customer Success team or your Customer Success Manager (CSM), log in to the PowerSchool Community, navigate to the Customer Connect tab, and select Success (accessible to Technical Contacts only).
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