Submitting an Enhancement Request in the Community

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Link to Ideas Portal

Note: If you have trouble accessing the Ideas Portal through the menu on a mobile device, we recommend using the direct link above.

PowerSchool users can now submit a request to enhance or add features into PowerSchool products directly to the PowerSchool Product teams.  This article will guide you through the process to submit a feature request in the PowerSchool Ideas Portal.  

Accessing the PowerSchool Ideas Portal  

1. Log in to the PowerSchool Community at help.powerschool.com.  
   • If you do not have an account, follow these instructions to get started: 
     1. Click on the Sign In button on the top right-hand side of the page and then New User? Register Here. You can also use this direct link.   
     2. Complete the registration form.  If you have a staff email address, please use that to create your account. 
     3. An email will be sent to you with your username. Be sure to complete the verification process to log in to the Community.  
2. Hover over Contact Support in the menu at the top of any page in the Community and select PowerSchool Ideas Portal. 

Adding a New Idea 

1. Select Add a new idea at the top left of the page.
2. Choose the product for the idea in the Product drop-down menu. 
3. Type the subject of the enhancement request in the Your Idea field.  When typing the subject of the enhancement request, similar ideas may appear.   
   • If a similar idea has been created, we recommend supporting the idea by voting instead of creating a new idea.  You can choose the idea by selecting the title. 
   • If a similar idea has not been created, please continue to the details section. 
4. Please add details of the idea in the Details text box.   
5. You can attach files by selecting Attach files at the bottom left of the details text box. 
6. Select Share idea. 

Commenting on an Idea 

1. Select the idea in which you would like to leave a comment. 
2. Type your comment into the details field. 
3. You can attach files by selecting Attach files at the bottom left of the details text box. 
4. Select Post Comment. 
5. Your comment will appear below the details field. 

Voting on an Idea

1. Find the Idea where you wish to add a vote.
2. Click on the Vote box next to the Idea.
3. The vote box should change to green and the counter should increase by one.

You can remove your vote by clicking on the vote box again which should change to gray and the counter should decrease by one.

Searching for an Idea

You can search for ideas using keywords or the idea number in the Search Ideas field at the top right corner of the Ideas Portal.

The idea number is located to the right of the home symbol.  You can view the idea number by selecting the title of the idea to view the details.  The idea number can be shared with other members to allow them to easily locate, vote, and comment on the idea.

PowerSchool Ideas Portal FAQs

Q: Why is my product not listed on the Product list? 

Some PowerSchool products have idea intake integrated within the product itself. Those products are not yet integrated with the PowerSchool Ideas Portal but are planned for inclusion at a later time. For these products, you can continue to submit enhancement requests as you currently do. We will send out a communication when these products have been added to our PowerSchool Ideas Portal. 

Q: How do I get notified of updates to my ideas? 

A: Email notifications are currently disabled in the PowerSchool Ideas Portal due to technical limitations. We are working with our partner/vendor to address these limitations so that we can offer email notifications in the future. In the meantime, you can browse ideas by status in the PowerSchool Ideas Portal.  

Q: I see an option to view Subscribed ideas. How can I subscribe? 

A: When we are able to implement email notifications as mentioned in the previous question, we will re-enable subscriptions and you will be able to see the Ideas you have subscribed to.  

Q: Can I make an enhancement request for Community? 

A: We have received this feedback and we agree and will plan to add Community to the list of products. It will not be ready as part of our initial launch, but we will look into adding it along with other products as we continue to expand our enhancements process. For now, you can share your Community ideas through this post. 

Q: What happened to the ideas I submitted in PowerSource? 

A: Enhancements previously submitted via the Enhancement Request System in PowerSource are being migrated to the PowerSchool Ideas Portal.  

Q: I used to use the Enhancement Request System on PowerSource. Is that still available? 

A: PowerSchool recommends that new enhancement ideas be submitted in the new PowerSchool Ideas Portal. The Enhancement Request System in PowerSource will eventually be deprecated.  

Q: Can you vote an idea down instead of up? 

A: If you’ve already voted on an idea, you can click the Vote button again to remove your vote. However, you cannot decrease the vote count on an idea if you haven’t already voted on it.  

Q: Why do I see products on the list that I don’t use? 

A: The PowerSchool welcomes ideas for any of our products, even if you currently do not use a given product.  

Q: What does each of the statuses mean? 

• Reviewed – Unscheduled: The idea has been reviewed by a member of the Product Management team. This does not mean that the idea is scheduled for a future product release.  
• Scheduled – Future Release: PowerSchool plans to implement an enhancement to our software based on the idea.  
• In Development: A development team is actively working on implementing an enhancement based on the idea.  
• Shipped: An enhancement based on the idea has been shipped in a generally available version of our software.  
• Already exists: Our software already includes the functionality requested in the idea.  

• Will not implement: The idea will not be implemented.  

Q: Why are the ideas I submitted previously not listed under My Ideas? 

A: Due to some limitations during the migration process, we are not able to associate migrated ideas with the original submitter. You can still browse or search for these ideas in the PowerSchool Ideas Portal.  

[kristycook]

It would be great if there was a rich text format ability in PS so that teachers could input unlimited comments for report cards.

[NinaRi]

Hi @kristycook,

Thank you for your feedback! If you haven't done so already, we recommend submitting a feature idea to our engineers on the PowerSchool Ideas Portal.  You can submit your feature idea here. 

[tmcollins]

We would like to have the grid mode available for Journal Entries and Budget Transfers when entering in the add mode and not just the edit mode. 

[KritiS]

Hi @tmcollins

There has been an idea raised on the Ideas Portal for this request and we recommend other PowerSchool members to vote up this idea - SIS-I-13807 via the PowerSchool Ideas Portal. 

You can search for ideas using keywords or the idea number  SIS-I-13807 in the Search Ideas field at the top right corner of the Ideas Portal.

1. Click on the Vote box next to the Idea.
2. The vote box should change to green and the counter should increase by one.

[Aparna]

Hi,

 I would request to give permission to query from database and Oracle Apex to find which contacts of the students have data access in case schools choose to use unlimited contacts structure.

[Aparna]

Hi,

 The Ecollect forms design are not user friendly.

1. When contacts element is in non editable mode, please hide the pencil icons and Add buttons in the next releases.

2. When the form permissions are set as allowed for multiple submissions and not on approval process , unless we select a check box Edit Pending Responses there is a message shown as "This form can only be submitted once" in parents view. How is it related ?

3. There is no need to display the code sets which have an End date specified in the contacts element like Phone type Day time.

4. Very limited validations on the fields. Masking is not working on student fields also. If not working please remove them.

5. I suggest provide and Embed tool so that we can validate using html code and element ID's

[CindyOp]

Hi @Aprana,

These are great items for product enhancements. Appreciate you thinking of ways to improve on the products you use and sharing that with PowerSchool.

The thread that you posted is to explain how to submit an enhancement request.

If you'd like to have these ideas reviewed by the product teams, please post them in the PowerSchool Ideas Portal.

In the ideas portal, you can search for similar ideas so you can upvote ones that already exist. When you submit one as a new idea, you can reach out to peers using the product to have them upvote your ideas if they find them helpful.

[Lady1]

网页刷新的时候测验页面会转为自动提交，很不理解。

When the webpage is refreshed, the quiz page will be automatically submitted, which is very incomprehensible.

[CindyOp]

Hi @Lady1,

Thank you for posting on the PowerSchool Community!

The thread that you posted is to explain how to submit an enhancement request.

If you'd like to have these ideas reviewed by the product teams, please post them in the PowerSchool Ideas Portal.

In the ideas portal, you can search for similar ideas so you can upvote ones that already exist. When you submit one as a new idea, you can reach out to peers using the product to have them upvote your ideas if they find them helpful.