Power School SIS

chafawnb
Apprentice

Power School SIS

I was added as a technical contact for power school just this morning. So when that happened it seemed as though certain access privileges were taken away here in Power School Community. For example when you go to the Products TAB when using the drop down I only have access to see the following

School Messenger  CMA, School Messenger k-12 Social and School Messenger Permission Click

I normally use Power School SIS on a daily basis, however when you click on anything else I get a huge pop up saying that I do not have access to the information. Can anyone please assist on this matter.  A ticket was generated for me yesterday, however I have heard nothing with regards to it. I simply want to view some of the articles and with out this matter addressed I am not even privy to this.

Thanks much and Hoping you can assist!

1 Reply
CindyOp
Community Support Expert
Community Support Expert

Hi @chafawnb 

 

Thank you for reaching out to the PowerSchool Community.

 

When you can, please recheck your products in the PowerSchool Community.

 

As a technical contact, I recommend the below articles:

 

PowerSchool Customer Connect

Getting Started on PowerSchool Community for Technical Contacts


Did your issue get resolved? Please remember to give Kudos and/or select Accept As Solution on helpful posts to thank the author and help others find the solution.

Cindy
PowerSchool Community Support