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Troubleshoot: No Recommendations in My Recommendation Center

Issue

If you have accepted a request to complete a recommendation for a student, created a new account, but were unable to access the recommendation, this means that the accepted request was not linked to your new account.

 

Resolution steps

You can follow the steps found below to access your recommendation form.

 

  • Navigate back to the request email that was sent to you and click the request link a second time.
  • Accept the request again and sign in to your account.
  • The recommendation form should now appear in your Recommendation Center for you to complete.

 

Still Not Working?

If these steps do not help you access the form, contact your school district’s Enrollment section for further assistance.

 

For additional support from PowerSchool, please launch a chat session (Mon-Fri 5 AM to 5 PM PST) or create a support case through Support Case Chat.

 

Alternatively, you may also call our phone support helpline - 866.752.6850 (Mon-Fri 5 AM to 5 PM PST)

 

 

 

Was this Article Helpful?
  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

 

Issue

If you have accepted a request to complete a recommendation for a student, created a new account, but were unable to access the recommendation, this means that the accepted request was not linked to your new account.

 

Resolution steps

You can follow the steps found below to access your recommendation form.

 

  • Navigate back to the request email that was sent to you and click the request link a second time.
  • Accept the request again and sign in to your account.
  • The recommendation form should now appear in your Recommendation Center for you to complete.

 

Still Not Working?

If these steps do not help you access the form, contact your school district’s Enrollment section for further assistance.

 

For additional support from PowerSchool, please launch a chat session (Mon-Fri 5 AM to 5 PM PST) or create a support case through Support Case Chat.

 

Alternatively, you may also call our phone support helpline - 866.752.6850 (Mon-Fri 5 AM to 5 PM PST)

 

 

 

Was this Article Helpful?
  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

 

Issue

If you have accepted a request to complete a recommendation for a student, created a new account, but were unable to access the recommendation, this means that the accepted request was not linked to your new account.

 

Resolution steps

You can follow the steps found below to access your recommendation form.

 

  • Navigate back to the request email that was sent to you and click the request link a second time.
  • Accept the request again and sign in to your account.
  • The recommendation form should now appear in your Recommendation Center for you to complete.

 

Still Not Working?

If these steps do not help you access the form, contact your school district’s Enrollment section for further assistance.

 

For additional support from PowerSchool, please launch a chat session (Mon-Fri 5 AM to 5 PM PST) or create a support case through Support Case Chat.

 

Alternatively, you may also call our phone support helpline - 866.752.6850 (Mon-Fri 5 AM to 5 PM PST)

 

 

 

Was this Article Helpful?
  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

 

Last reviewed:i
  01-02-2024 06:30 AM
Version history
Last update:
‎08-20-2024 07:43 AM
Updated by:
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