Issue
There are several causes that may affect your recommender’s ability to receive your recommendation requests. The email address you entered when submitting the request could be misspelled, or the recommender’s email address may block emails from SchoolRecs for whatever reason.
If you have submitted a recommendation request through SchoolRecs, but the recommender has not received the request email, please follow the steps below.
Resolution steps
Important: Be sure to contact your recommender and tell them to be expecting an invitation email from the following email address: noreply@schoolrecs.com. Let them know to look for this email, and open it so they can respond to your invitation.
Still Not Working?
If the recommender is still unable to receive the recommendation request, contact your school district’s Enrollment section for further assistance.
For additional support from PowerSchool, please launch a chat session (Mon-Fri 5 AM to 5 PM PST) or create a support case through the following link: https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat
Alternatively, you may also call our phone support helpline - 866.752.6850 (Mon-Fri 5 AM to 5 PM PST)
Was this Article Helpful?
Issue
There are several causes that may affect your recommender’s ability to receive your recommendation requests. The email address you entered when submitting the request could be misspelled, or the recommender’s email address may block emails from SchoolRecs for whatever reason.
If you have submitted a recommendation request through SchoolRecs, but the recommender has not received the request email, please follow the steps below.
Resolution steps
Important: Be sure to contact your recommender and tell them to be expecting an invitation email from the following email address: noreply@schoolrecs.com. Let them know to look for this email, and open it so they can respond to your invitation.
Still Not Working?
If the recommender is still unable to receive the recommendation request, contact your school district’s Enrollment section for further assistance.
For additional support from PowerSchool, please launch a chat session (Mon-Fri 5 AM to 5 PM PST) or create a support case through the following link: https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat
Alternatively, you may also call our phone support helpline - 866.752.6850 (Mon-Fri 5 AM to 5 PM PST)
Was this Article Helpful?
Issue
There are several causes that may affect your recommender’s ability to receive your recommendation requests. The email address you entered when submitting the request could be misspelled, or the recommender’s email address may block emails from SchoolRecs for whatever reason.
If you have submitted a recommendation request through SchoolRecs, but the recommender has not received the request email, please follow the steps below.
Resolution steps
Important: Be sure to contact your recommender and tell them to be expecting an invitation email from the following email address: noreply@schoolrecs.com. Let them know to look for this email, and open it so they can respond to your invitation.
Still Not Working?
If the recommender is still unable to receive the recommendation request, contact your school district’s Enrollment section for further assistance.
For additional support from PowerSchool, please launch a chat session (Mon-Fri 5 AM to 5 PM PST) or create a support case through the following link: https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat
Alternatively, you may also call our phone support helpline - 866.752.6850 (Mon-Fri 5 AM to 5 PM PST)
Was this Article Helpful?