'Validate address' for Contact 3 does not work

[vallai]

Trying to register my child for TDSB French Immension Kindergarten. Tried to add 'Contact 3' but 'Validate address' button is greyed out even after entering all correct address information. I am now stuck because I cannot reset the Contact 3 information... 

[SAFFIYAT]

Hi @vallai

If you are attempting to edit information in a field, but the field remains greyed-out, we recommend you review the article: Information is Incorrect and Can’t be Changed, to review the resolutions provided.

Let us know if this information was helpful or if you have any further queries.